PRIVACY POLICY

1. INFORMATION WE COLLECT

We collect information to provide better services to our users.

Information you provide

We collect information you give us directly, including:

• Name, email address, and contact details
• Account credentials
• Billing and payment information
• Business and operational data
• Any information you choose to upload or submit
• Information we collect automatically

When you use our Services, we automatically collect:

• Device and browser information
• IP address and approximate location
• Usage data, logs, and interactions
• Performance and diagnostic data
• Information from third parties

We may receive information from:

• Payment processors
• Identity verification providers (KYC/AML)
• Integrated services and APIs

2. HOW WE USE INFORMATION

We use the information we collect to:

• Provide, operate, and maintain our Services
• Process transactions and payments
• Improve performance, reliability, and security
• Personalize user experience
• Detect, prevent, and respond to fraud or abuse
• Comply with legal and regulatory obligations
• Enforce our terms and protect our business

3. LEGAL BASIS FOR PROCESSING

Where applicable, we process personal data based on:

• Contractual necessity
• Legitimate business interests
• Legal obligations
• User consent (when required)

4. HOW WE SHARE INFORMATION

We do not sell personal data.

We may share information with:

• Infrastructure and cloud providers
• Payment processors
• Security and compliance vendors
• Service providers supporting our operations
• Authorities when required by law

All third parties are required to handle data in accordance with applicable laws and confidentiality obligations.

5. DATA SECURITY

We implement industry-standard security measures designed to protect your information, including:

• Encryption in transit and at rest
• Role-based access controls
• Multi-factor authentication
• Continuous monitoring and logging
• Infrastructure-level protections

However, no system is completely secure, and we cannot guarantee absolute security.

6. DATA RETENTION

We retain information only as long as necessary to:

• Provide our Services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

We may retain certain data even after account closure where legally required.

7. YOUR RIGHTS

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate information
• Request deletion
• Object to processing
• Request data portability

To exercise these rights, contact us at: [EMAIL]

8. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to:

• Keep you signed in
• Improve performance
• Analyze usage

You can manage cookies through your browser settings.

9. INTERNATIONAL DATA TRANSFERS

Your information may be processed in countries other than your own, including the United States.

By using our Services, you consent to these transfers.

10. CUSTOMER RESPONSIBILITY

Our platform enables customers to collect and manage data from their own users.

In these cases:

• The customer is the data controller
• Disruptive Studio acts as a data processor

Customers are responsible for complying with applicable privacy laws.

11. SENSITIVE AND FINANCIAL DATA

Where applicable, we may process:

• Financial information
• Identity verification data
• Compliance-related data

Such data is handled with enhanced security and regulatory controls.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, we are not responsible for:

• Misuse of data by customers
• Third-party integrations
• User negligence
• Events beyond our reasonable control

13. CHILDREN’S PRIVACY

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. If we make material changes, we will notify users where appropriate.

15. CONTACT US

If you have questions about this Privacy Policy:

• Disruptive Studio, Inc.

[email protected]